After-Sales Service
Nationwide service network, professional and efficient after-sales service for your peace of mind
SERVICE ADVANTAGES
Service Advantages
Professional, efficient, and caring after-sales service to safeguard your production
Nationwide Service Network
8 major service centers covering major cities nationwide
Fast Response
Response within 24 hours, standard repair 5-7 working days
Original Quality
Original parts, professional engineers, quality guaranteed
Transparent Pricing
Free within warranty, clearly priced outside warranty, repair with confidence
SERVICE PROCESS
Service Process
Standardized service process to ensure every service is professional and efficient
Submit Request
Submit after-sales service request via hotline, email, or online customer service
Problem Diagnosis
Engineers diagnose remotely to quickly identify the problem
Solution Confirmation
Provide repair plan and cost estimate, execute after customer confirmation
Repair Processing
Original parts, professional repair, ensure repair quality
Quality Inspection & Return
Strict quality inspection, shipped back by courier after passing, shipping cost borne by us
Follow-up Visit
After-sales follow-up to ensure issues are completely resolved
SERVICE NETWORK
Service Network
8 major service centers nationwide providing convenient local services
Nanjing NiMotion Robot Co., Ltd.
Service Scope:
NiMotion Shenzhen Office, China
Service Scope:
Need after-sales service?
Call the service hotline or submit a request online. Our service team will respond to your needs within 24 hours and provide professional after-sales service.